Our standard MOQ is 200 PCS per model for OEM orders. Flexible MOQ supports small-batch trial orders as well as large-batch bulk orders — tell us your plan and we will find a workable structure.

Yes. Sampling is a standard step in our OEM/ODM process. After the scheme is confirmed we produce samples with your logo and color, send them for your inspection, and revise until approved. Sample cost and lead time 待补 are confirmed per project in the quotation.

A formal cooperation contract is signed after sample approval, and mass production starts with a prepayment. Exact payment terms (deposit ratio, balance timing, methods) 待补 are stated clearly in your quotation.

Across all categories we support logo personalization, appearance shape & color, massage/program modes, heating temperature, screen display language, and packaging design. New housing shapes and structures are supported through mold development. See the full scope on our OEM/ODM page.

Yes. Our R&D team provides one-stop service from product concept, mold design and manufacturing to packaging and delivery. Share your target market and requirements, and we will respond with a scheme within 24 hours.

Customized products comply with CE, FCC and RoHS international standards. We do not display certificate scans publicly — request the documents and we will send them with your quotation. 待补 Certificate list per model is being compiled.

We conduct 100% inspection on raw materials and components, full-process supervision during production, and final inspection before delivery. Our quality department runs burn-in (aging), waterproof and button-life testing — see real photos on the About Us page.

We support sea and air freight with export packing and shipping documents. Trade terms (FOB / EXW / CIF) 待补 are confirmed in your quotation based on destination and volume.

Lead time depends on model, customization depth and order quantity 待补. It is stated in your formal quotation, and production progress is fed back to you during manufacturing.

We provide professional after-sales technical support and problem-solving after delivery. Warranty period and defect-handling policy 待补 are defined in the cooperation contract.

Yes — we warmly welcome factory visits. Our factory is in Guangming District, Shenzhen. If you cannot travel, we can arrange a live video tour. Book via the Contact page.